Frequently Asked Questions.

PhantomExpress connects your self-custody wallet to a virtual or physical card. When you make a purchase, we instantly convert the required amount of crypto to fiat at the point of sale, so merchants receive a standard card payment.

No. PhantomExpress is a financial technology platform. Card issuance, custody, and conversion services are provided by licensed partner institutions and third-party digital asset custodians.

We support MetaMask, Trust Wallet, Phantom, Ledger, and other major self-custody wallets. Supported tokens include BTC, ETH, SOL, USDC, USDT, and many more popular assets.

After creating your account and connecting your wallet, complete the required card activation steps. Your virtual card is issued in minutes for online spending. You can also order a sleek physical card shipped globally.

Yes. You can add your PhantomExpress card to Apple Pay and Google Pay for fast, contactless payments in stores and apps.

There are no annual fees for the Standard plan. A small transparent conversion fee applies when crypto is converted to fiat. See our Pricing page for full details on fees, limits, and shipping.

Your account is protected with encryption, fraud monitoring, multi-factor authentication, and biometric login. If you ever misplace your card, you can freeze it instantly from the app.

Standard shipping typically takes 5 to 10 business days. Express options are available for Plus and Premium users, with delivery in 2 to 5 business days depending on your region.